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COVID-19 Advice & Guidance

This Can Happen is dedicated to offering solutions for managing workplace mental health. In this difficult time, we wanted to share some simple tips and advice for looking after you and your colleagues' mental health.

Lockdown Live Clinic - took place on Friday 8 January at 10.00am GMT - view Q&A session
Live Q&A session for all those involved in supporting the mental health of their colleagues. The clinic was broadcast live on our LinkedIn, Facebook and YouTube pages with specialists including Katie Legg from Mental Health UK and other guest panellists. 

See all our FREE webinars designed to support you during the Covid-19 outbreak.

How to successfully work from home:

  • Plan your day – break your day into manageable chunks of time to ensure the right balance for your wellbeing
  • Keep up-to-date – ensure you know and understand company policies and plans and what is expected of you day-to-day
  • Regular communication – check in daily with your manager and colleagues – pick up the phone!
  • Technology – use available systems to keep in touch with your team
  • Dedicated workspace – set yourself up in a comfortable area with natural light
  • Flexibility – Sort a working day that works around you and your family – forget the 9-5!
  • Normal routine – as much as possible stick to the same waking and bedtime routines
  • Time out – have a break from your screen and social media – avoid watching too much news
  • Exercise – take a walk at lunchtime and get away from your work space
  • Diet – eat well and keep hydrated.

Advice for managers:

  • Plan – ensure you team know what is expected of them
  • Keep up-to-date – ensure you know and understand company policies and plans so you can reassure your team
  • Regular communication – check in daily with your team and call them to chat through any concerns/worries
  • Technology – use available systems to keep in touch with your team
  • Time out – encourage your team to have a break from their screens and social media
  • Exercise – encourage your team to walk at lunchtime and get away from their desk

Additional useful resources from our charity partner MHUK:

Apple technique:

AnxietyUK suggests practising the 'Apple' technique to deal with anxiety and worries:

  • Acknowledge – notice and acknowledge the uncertainty as it comes to mind
  • Pause – don't react as you normally do. Don't react at all. Pause and breathe 
  • Pull back – tell yourself this is just the worry talking, and this apparent need for certainty is not helpful and not necessary. It is only a thought or feeling. Don't believe everything you think. Thoughts are not statements or facts
  • Let go – let go of the thought or feeling. It will pass. You don't have to respond to them. You might imagine them floating away in a bubble or cloud
  • Explore – explore the present moment, because right now, in this moment, all is well. Notice your breathing and the sensations of your breathing. Notice the ground beneath you. Look around and notice what you see, what you hear, what you can touch, what you can smell. Right now. Then shift your focus of attention to something else - on what you need to do, on what you were doing before you noticed the worry, or do something else - mindfully with your full attention.

Useful resources:

NHS Coronavirus webpage
Coronavirus (COVID-19): UK government response
Anxiety UK
BBC - How to talk to your children about Coronavirus



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This Can Happen has truly helped to move the needle on mental health and wellbeing in the workplace, providing access to exceptional speakers, innovative ideas and practical solutions for how businesses can work together with staff, customers and broader stakeholders to ensure that everyone can thrive at work and be fully supported with any mental health challenges they may face.

Sarah Boddey, Senior VP, Northern Trust