The below policy and Terms & Conditions apply to all individual and group delegate pass sales.
Payment & Access: All conference pass fees must be paid within 14 days of receipt of our invoice. Bookings made on or after 1 May 2023 must be paid on receipt of invoice. Payment will entitle the pass holder to attend any conference sessions and any official scheduled networking sessions scheduled to take place throughout the event. SBL Ideas Ltd, the organisers of This Can Happen, reserves the right to deny event access if the delegate fails to provide relevant proof of registration and payment.
Cancellation Policy: In the case of group bookings, any reduction in the number of places booked may result in a reduction on the discount offered per delegate pass. Any cancelled delegate passes will therefore not be refunded at the booked group rate.
If purchasing an early bird delegation, then there is no refund and the passes are not transferrable to another Company. If purchasing a standard price delegation, then 50% is refundable less a £75 administration fee per pass before close of business on 16 March 2023.
From 17 March 2023 the passes are non-refundable.
Non-Attendance: If a delegate fails to attend the conference for whatever reason, no refund will be given. However, a substitute delegate may attend the conference in the delegates place at no extra cost given 1) the delegate has made the request in writing 2) that This Can Happen has received and acknowledged relevant proof of the requested changes 3) that the replacement delegate is from the same organisation.
Group Discounts: Delegates booked as part of a negotiated group booking will not benefit from any other discounts available at the point in time of booking or thereafter.
Re-selling: In the case of group bookings, it is not permissible to re-sell any individual delegate passes. This Can Happen reserves the right to refuse admission to any delegates suspected of purchasing delegate passes on resale.
Event programme changes: SBL Ideas Ltd, as organisers and owners of This Can Happen, reserve the right to make alterations to the event programme content at any time.
Please note: where circumstances force This Can Happen to cancel the conference, the entire liability of SBL Ideas Ltd shall be limited to a refund of conference pass fees only, unless alternative date(s) are provided to hold the event online. To the extent permissible by law, This Can Happen excludes all other liability to you, whether in contract, tort or otherwise.
Subject to change.
Visiting exhibitors’ booths will also allow the booth providers to obtain your contact details.